Refund and Returns Policy

Training

24-hour notice is required for cancellations of personal training24-hour notice is required for cancellations of personal training sessions. No refunds will be provided for completed sessions. A full, detailed cancellation and refund policy for every specific training type (including but not limited to in-person sessions, online coaching, workshops, and pre-recorded courses) will be provided to the client separately at the time of booking or within the client service agreement/contract. It is the client’s responsibility to review the specific policy provided for their purchased training service. sessions. No refunds will be provided for completed sessions.

Nutrition

Nutrition coaching plans are non-refundable once the plan has been delivered.

Market America | Shop.com Products

These products follow the return policy of the third-party vendor. You can find the return policy here: https://www.shop.com/info/return-policy

Merch

Returns for physical merchandise are accepted within 30 days of purchase for items that are unworn and unwashed.

Payment Terms

All payments for services and products must be processed through Stripe or via Check made payable to Braveheart Fitness, LLC. CASH PAYMENTS WILL NOT BE ACCEPTED under any circumstances. Payment is due at the time of service or purchase unless otherwise specified in a separate agreement.

Gift Cards & Payments

Gift cards are non-refundable and non-transferable and may not be redeemed for cash. Other forms of payment may be accepted on a case-by-case basis as agreed upon in writing.

Limitation of Liability

In no event shall Braveheart Fitness, LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.